Join our Collector’s Club

Image of whisky tasting glasses

Welcome to the Dewar’s Aberfeldy Distillery Collector’s Club, a programme we have created to reward our loyal community with an array of exclusive perks and benefits.

When you join our Collector’s Club, you’ll be able to collect points with every purchase, on-site and online, and use these points to earn money off your favourite whisky items and gifts. It doesn’t just stop there, as well as earning points, you’ll also receive access to a variety of extra benefits depending on the membership you join*.

Get rewarded for your love of whisky when you join the Dewar’s Aberfeldy Distillery Collector’s Club.


Adventurer

Price: Free

If you want to see what all the fuss is about and start collecting points for purchases at Dewar’s Aberfeldy Distillery, our Adventurer membership is just for you.

Enjoy the following perks:

  • With every purchase, earn 1 point for every £1 spent in our distillery shop, webshop, bar and cafe. Once you earn 200 points, receive £10 off to spend at our distillery shop or on our online store.
  • Collect 50 points when you sign-up to our mailing list.
  • Gain 50 points when you refer a friend to our Collector’s Club, perfect for getting a head-start on your collecting adventure.
  • Receive a free hot drink in our cafe with every 10 hot drink purchases made.

Visit our distillery to sign up to our Collector’s Club and collect your Adventurer card today.


Collecting points

You can collect points for every purchase that you make in our shop, webshop, bar and café. For all on-site purchases, please ensure you swipe your card (or give your member details if you have forgotten your card) or retain your receipt and we’ll add your points manually. For online purchases, we’ll take care of this and automatically add the points to your account as long as you tick the loyalty member option.

Automatic points are rewarded as follows:

  • 50 points for signing up to our mailing list.
  • 50 points when you refer a friend.

You may also be able to gain bonus points when you purchase certain bottles of whisky*. These whiskies will be labelled accordingly (on-site and online) so you know which bottles you can gain points with and how many points you will receive.  


Frequently Asked Questions 

 

What is “Dewar’s Aberfeldy Distillery Collector’s Club” and how can I join?

Dewar’s Aberfeldy Distillery Collector’s Club is a programme we have created to reward our loyal community with an array of exclusive perks and benefits. You can join our Adventurer tier by collecting and registering a loyalty card at our distillery. We also have new exciting tiers coming soon with even more impressive perks and benefits so stay tuned.

How do I collect my reward points?

For all on-site purchases, you can ensure you’re collecting points by swiping your card at the till or retaining your receipt and we’ll add your points manually. For online purchases, we’ll take care of this and automatically add the points to your account as long as you tick the loyalty member option.

You can collect points by:

  • Making a purchase in our shop, webshop, bar and café.
  • Signing up to our mailing list.
  • Referring a friend to our Collector’s Club.

You may also be able to gain bonus points when you purchase certain bottles of whisky. These whiskies will be labelled accordingly (on-site and online) so you know which bottles you can gain points with. 

*Points cannot be collected when purchasing tour tickets on our website.

I have reached 200 points, how do I redeem this and receive my £10 off to spend?

Congratulations! To claim your £10 off, simply visit our distillery shop and hand over your card at the till. A member of the team will swipe your card and your money off will be deducted from the total bill. If you’d prefer to spend your £10 off on our online store, simply email us at CollectorsClub@dewars.com letting us know you’d like to redeem your £10 off voucher and we’ll send you a special voucher code which will deduct £10 from your e-shop balance.

I forgot to swipe my loyalty card when I was at the distillery and didn’t receive my points, what should I do?

Don’t worry, we can manually add your points to your account. Simply email your receipt to CollectorsClub@dewars.com and we’ll ensure your points are added to your account balance. If you can’t find your receipt, you can still email us with the details of your transaction, and we will do our best to find and add your points.

Do my points expire?

No, our points do not expire but we reserve the right to terminate our loyalty programme at any time at our discretion. You will still get to redeem any outstanding balances.

Will I get points if I make a purchase on the Dewar’s Aberfeldy online store?

Yes! You will certainly earn points if you make a purchase on our online store. Simply tick the loyalty member option and we’ll add your points to your account. Don’t forget, with every £1 spent you gain 1 point towards your points balance.

*Points cannot be collected when purchasing tour tickets on our website.

I forgot to tick the loyalty member option when placing an order on the online store and didn’t receive my points, what should I do?

Not to worry, just email your order confirmation to CollectorsClub@dewars.com and we’ll ensure your points are added to your account.

How do I refer a friend?

You can refer a friend to our Collector’s Club by sending us an email to CollectorsClub@dewars.com with the name of the friend you would like to join or when you’re at our distillery with them. If they become a member of our Collector’s Club, we will add the 50 points to your account.

Can I refer more than one friend?

Yes! You can refer up to five friends to the Collector’s Club. If they become a member of our Collector’s Club, we will add the 50 points to your account.

How do I sign up to your mailing list?

You can sign up to our mailing list by completing this sign-up form here. You will then receive an email asking you to verify your email address and once you have done this, you will receive a welcome email. After this, you will receive £5 off to spend on our online store as a thank you for joining our mailing list and for members who have signed up within one week from their registration date, we will automatically add 50 points to your account. You will also receive a special birthday gift email if you are a member of our mailing list.

If you have signed up to our mailing list after 7 days from your Collector’s Club registration date, please email us at CollectorsClub@dewars.com  and we’ll manually add your points to your account.

I am already subscribed to your mailing list, do I still get points?

Yes, we will add the points automatically to your balance.

What will I get access to?

With the ‘Adventurer’ tier, you will get to enjoy 1 point for every £1 spent in our shop, webshop, bar and café and once you earn 200 pointsyou will receive £10 off to spend at our distillery or on our online store. You can also earn 50 points when you sign-up to our mailing list and 50 points when you refer a friend which is great if you would like a head to start on your collecting adventure.

Points aside, our Adventurer members also receive a free drink in our café with every 10 purchases made.

Will only hot drink purchases count towards my free hot drink?

Yes, only hot drink purchases will count towards your hot drink balance. 

How do I check my balance?

You can check your balance by emailing us at CollectorsClub@dewars.com, we will then send over your current balance total. You can also check your balance by calling us at 01887 822010 or asking a member of the team on-site to swipe your card at the till.

Can I still earn points when using an offer, discount or incentive?

Yes, you will still get to earn 1 point for every £1 spent on our online store, cafe, whisky bar and distillery shop.

Can I lend my card to someone else?

Collector’s Club cards are non-transferable and cannot be sold, loaned or used by a third party. Please find our terms and conditions here.

Can I join the Collector’s Club online?

Unfortunately at the moment you can only join the Collector’s Club by picking up your card and getting registered at our distillery. Do keep an eye on our socials as this may change in the future.

I’m leaving the Collector’s Club, can I transfer my points to someone else’s account?

Points are personal to the Collector’s Club card holder and cannot be pooled with points earned by another individual.  You cannot transfer your points or rewards to any other person.

Can I opt out?

Yes, you can opt out at any time. Although we’d hate to see you go, you can opt out and leave the Collector’s Club by emailing us at CollectorsClub@dewars.com. We will then remove your account from our system and your card will be cancelled.

Where can I find your Terms and Conditions?

Terms and conditions for the Collector’s Club can be found here.

I’ve got a question that has not been listed above, how do I speak to someone?

No worries, just send us an email at CollectorsClub@dewars.com or message us on Facebook, Instagram or Twitter and someone will be happy to answer your question.