Visiting Dewar’s Aberfeldy Distillery during the COVID-19 pandemic

Our Aberfeldy Tour, Cask Tasting Tour, Whisky and Chocolate Tour and Connoisseur Tour are all available to pre-book online, as is our Last Orders whisky tasting experiences and regular scheduled whisky tasting events. We have made some changes to help promote the safety of our guests and staff, read more about the protocols you can expect when you arrive here. A printable copy is also here. Please scan our Track and Trace QR code upon entry and note that access to our production area is temporarily unavailable.

The health and safety of our guests and staff is our number one priority and to keep everyone safe, we have introduced a number of additional hygiene and safety measures. As a food production site, we have some precautions in place in addition to the standard Government guidelines.

 

What new hygiene and safety measures are in place?

Covid safety measures at Dewar's Aberfeldy Distillery

  • Our tour capacities have been reduced and pre-booking in advance is advised
  • Access to the production area is temporarily unavailable
  • There is signage at all entry points; in our car park and in the Admissions area
  • Hand sanitiser stations are now available throughout the experience
  • Enhanced cleaning of hard surfaces taking place
  • Staff will be wearing face masks

 

What if my booking was cancelled and I now have a voucher?

 

Voucher This voucher can be used on any of our experiences available online. They can be used as a partial payment, and if you have any credit remaining this can be used in the shop.

 

What is available at the Dewar’s Aberfeldy Distillery?

Our Aberfeldy Tours, Cask Tasting Tours, Whisky and Chocolate Tours and Connoisseur Tours are available. Our Last Orders tasting experiences and special whisky events are also available. Please note there is currently no access to the production area on any tour.

 

What changes have been made to the experiences?

All tours have a reduced capacity, and no longer have access to the production areas. As we do during our annual silent season, we will show a film in our warehouse to explain the production process.

Warehouse display at Dewar's Aberfeldy Distillery

 

What if I am showing symptoms of COVID-19?

Please do not attend the distillery if you are showing any symptoms of COVID-19. All guests will be temperature checked on arrival and asked to sign to confirm that you do not have symptoms. Please get in touch with us at AberfeldyDistillery@Dewars.com and we will arrange to move your booking.

As a small, welcoming team we will do our utmost to accommodate your group and give you the best possible experience. Please reach out to us at AberfeldyDistillery@Dewars.com if you have questions or concerns so that we can ensure you we can do this safely.

 

Can I visit the Shop, Bar or Café if I do not have a booking?

Yes. You can visit our distillery shop and café if you do not have a booking. For groups of more than four, we’d recommend booking in advance for the café/bar. If you would like to use the bar please email AberfeldyDistillery@Dewars.com to discuss availability.

 

Can I wear my own face mask?

The legal requirement to wear masks in an enclosed public space has been changed, the guidance is still strongly advising people to continue wearing masks in crowded indoor places and we encourage our guests to do this.

 

What if I can’t wear a face mask due to a medical condition?

Guests with medical exemptions are not required to wear a face mask.

 

Are there Operators on site making whisky?

Production of our whisky is ongoing, and operators in high vis orange clothing may be seen around our site. They are responsible for making whisky, and therefore 2m social distance must be maintained at all times, and the operators must not be approached.