Accessibility

An accessible Whisky distillery

We make every effort to ensure our visitor experience is welcoming to all. Being a working production facility that was built in the 19th century presents some challenges to accessibility that we work to overcome, aiming to ensure a safe, enjoyable and educational experience for all our visitors. The appreciation of Scotch whisky is a wonderful multi-sensory experience which can be enjoyed by most, regardless of impairment. Some brief information on our various accessibility features is given on this page. For a copy of our full Access Statement, please email AberfeldyDistillery@Dewars.com.

 

Wheelchair users or those with impaired mobility

Accessed via a gentle slope from the disabled parking bays and over a bridge to our main entrance, our reception, shop, cafe, Whisky Lounge, and heritage exhibition are all on one level. This area features drop counters at our Whisky Bar and Reception/Shop area. Disabled toilet facilities are accessed via a lift down one floor.

The first four rooms of our production tour are unfortunately not wheelchair accessible, but wheelchair users can re-join the tour to view our iconic Still House. Our atmospheric warehouse experience is also on ground floor level and totally wheelchair accessible.

 

Visitors with visual impairment

Visually impaired visitors will find ample reward in an experience involving the sounds and aromas of whisky production, not to mention the taste of the final product! We are happy to allocate a personal whisky guide who will be on-hand to assist you during your tour, explaining any visual aspects. Please book your tour in advance to ensure we have staff available to provide this service. Official guide dogs are welcome at the distillery, and we can provide a bowl of water upon request.

 

Visitors with impaired hearing

There is a great deal to see at Dewar’s Aberfeldy Distillery. Written information explaining the whisky making process accompanies the production tour, and is given in 10 languages, including English. Our fascinating heritage museum is accompanied by a tablet-based bespoke app giving in-depth information in 10 languages, including English. Written tasting notes are available for all of our whiskies.

 

Carers

Your carer will enjoy a complimentary Aberfeldy tour when accompanying you. As part of this tour, should they be driving, they will be given our ‘drivers pack’ with a mini bottle of whisky to enjoy when driving duties are over.